Kuala Lumpur Metropolitan University College

Tuesday : 18th June 2013

Real World Practice

		Feedback

At Kuala Lumpur Metropolitan University College (KLMUC) we are committed to the well-being of our students. To ensure that we provide the best for our students, we encourage you to share with us your feedback should you encounter any inconveniences which may affect your experience at KLMUC. We hope you can provide us wth your response(s) so that we could improve our services, policies and management practices. Your valued feedback is greatly appreciated by this Institution. If you wish to make a comment or complaint regarding your experience at KLMUC, please contact us via:-
• Website	:	www.klmu.edu.my (Click Feedback Form)

• E-mail:	:	customer.service@klmu.edu.my

• Telephone:	:	603-26942300

• Fax.:	:	603-26910400

• SMS:	:	Type KLMUC<space>FDBK<space>IC/PASSPORT NO.<space>YOUR MESSAGE & Send to 36600

• Portal Address	:	Customer Service Department Kuala Lumpur Metropolitan University College Ground Floor, Wisma Sachdev 16-2 Jalan Raja Laut 50350 Kuala Lumpur

Please include :-

• Personal Details	-	Your name, student identity number, identity card number,etc.

• Contact Details	-	Your mobile phone number, email or alternative contact numbers.

• Issues Concerned	-	Details of your grievances, objection and/or apprehension together with copies of any relevant document and correspondence.


Please be advised that any complaints received will be acknowledged within 1 working day. We aim to resolve the issue(s) brought forward to the institution within 5 working days upon acknowledgement. For certain cases, we may require more time before we can respond, however we will inform you accordingly of the extended time required.